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Operations Director Enrollment

Company: VirtualVocations
Location: Asheville
Posted on: October 23, 2024

Job Description:

A company is looking for an Operations Director, Enrollment to oversee the Activation department's performance and growth.



Key Responsibilities:

Manage daily sales performance and patient call volume for the outbound Activation department
Improve patient conversion rates into adherence programs and manage departmental quality assurance programs
Deliver new hire training and ongoing sales skills training to agents while maintaining departmental headcount



Required Qualifications:

10+ years of experience managing an outbound call center function
5+ years of experience in the healthcare industry
5+ years of experience managing a fully remote call center team
Experience building and delivering impactful sales training curriculum
Bachelor's degree required

Keywords: VirtualVocations, Asheville , Operations Director Enrollment, Executive , Asheville, North Carolina

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