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Field Community Health Worker - Asheville, NC

Company: UnitedHealth Group
Location: Asheville
Posted on: November 18, 2024

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
As a Field Based Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed and to provide home and social screenings, care coordination and member education.
Travel 50% in Asheville, NC and surrounding areas within 75 miles.
Schedule Monday-Friday standard business hours. No nights, no weekends and no holidays. We offer our established staff the option to work 4 10-hour days (7 am-6 pm) in lieu of the traditional 8 hour 5/day week schedule. *after employee has demonstrated competency with the role and are able to meet metrics, etc.
If you live near Asheville, NC, you'll enjoy the flexibility of a field based role* as you take on some tough challenges.
Primary Responsibilities:


Linking members to applicable community resources
Complete field visits for high risk, hard to reach members
Telephonic outreach to targeted members
Keep the member out of the hospital by supporting regular visits to their primary physician
Keep member actively engaged with their primary physician
Support the member to ensure pick - up of their Rx
Proactively engage the member to manage their care
Provide member education
Support transitions of care
Create a positive and engaging experience for the member
Help to keep members compliant with their care plans
Collaborate with member's care team (community, providers, internal staff)
Partner with and support care team by completing delegated tasks
Knowledge and continued learning of community cultures and values
Conduct individual-level screenings to capture member's current health care needs (e.g. Transitions of Care, Health Risk assessments)
Engage member to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:

  • High School Diploma / GED (or higher)
    1+ year of experience with knowledge of culture and values of community
    1+ year of experience with familiarity with the resources available in the community
    Must have a designated workspace inside the home with the ability to access high-speed internet
    Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
    Must have active & clean NC driver's license
    Ability to travel locally (up to 75%), up to 150 miles round trip (75 miles one way) (includes mileage reimbursement)
  • Must be a NC resident and have resided within the local community for 2+ years

    Preferred Qualifications:

    Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
    Licensed Practical Nurse (LPN), Certified Nursing Assistant / Home Health Aide, Medical Assistant
    CHW Accreditation
    Experience working in Managed Care
    Knowledge of Medicaid population


    *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.








    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.








    Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.





    #rpo #red

Keywords: UnitedHealth Group, Asheville , Field Community Health Worker - Asheville, NC, Other , Asheville, North Carolina

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