SpringHill Suites Front Desk - Part Time

Company: Carowinds
Location: Gastonia
Posted on: April 24, 2025

Job Description:

Overview:$16-17 / hour -As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: -

• Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner
• Sell amusement park tickets
• Solve guest related concerns in a positive and professional manner by following Marriott's guest recovery process
• Maintain property key control
• Stock the Market
• Maintain inviting lobby
• Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures - - - - - -Some of our amazing perks and benefits:
  • FREE admission to Carowinds and other Six Flags parks!
  • FREE tickets for friends and family!
  • 10% discounts on food and 20% discounts on merchandise!
  • Work with people from here, near, and from all over the world!
  • Exclusive associate-only events! -Positions are currently available for those who are 18 or older. -Responsibilities:We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.Qualifications:
    • Charismatic attitude and spirit to serve
    • Ability to operate a computer and learn the property management system
    • Previous hotel front desk experience required
    • Previous Marriott experience a plus
    • Have independent problem solving skills and sense of urgency
    • Ability to work as a team in a fast-paced environment
    • Ability to remain calm during emotionally charged situations
    • Good judgement and a commitment to safety.
    • Ability to work and interact with people from diverse backgrounds.
    • Availability to include some weekdays, weekends, evenings, and holidays.
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Keywords: Carowinds, Asheville , SpringHill Suites Front Desk - Part Time, Other , Gastonia, North Carolina